WhatsApp bans over 2 million accounts monthly for spam, platform abuse

WhatsApp on Wednesday said that it has banned over six million accounts in 3 months in its efforts against fighting fake news and platform abuse.

Written by Newsroom Staff February 7, 2019 11:13

New Delhi: WhatsApp on Wednesday said that it has banned over six million accounts in 3 months in its efforts against fighting fake news and platform abuse. The company that has 1.5 billion monthly active users says that it has banned 2 million accounts a month over the last three months.

In a white paper on how it detects and tackles bulk messaging and automated behaviour, WhatsApp said that the app was built for private messaging and not as a broadcast platform. It disclosed that approximately 90% of the messages sent on WhatsApp are from one person to another and that majority of groups have less than 10 members.

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“As with any communications platform, sometimes people attempt to exploit our service. Some may want to distribute click-bait links designed to capture personal information, while others want to promote an idea. Regardless of the intent, automated and bulk messaging violates our terms of service and one of our priorities is to prevent and stop this kind of abuse,” said the company in the white paper.

WhatsApp also explained how it dealt with malicious accounts on its platform.

At the time of registration, users must verify the account with a temporary code sent via SMS or a phone call. WhatsApp identifies whether the account is in sync with the location of the user by verifying the country code, local network and other related tools. If the account shows suspicious behaviour such as sending bulk messages at a fast rate shortly after the registration, WhatsApp can ban the account.