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1930 is the new Helpline number against cyber crimes; netizens share their ‘experience’

On informing about the cyber fraud on the new helpline number ‘1930’ complaint will be registered and police will take action as per requirement.

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New Delhi: The Centre has rolled out a new Helpline number ‘1930’ to prevent financial frauds via cyber means and also to track down the crooks who deploy devious means to cheat the gullible consumers. The revamped customer care services were launched in light of increasing cases of online fraud and to ensure that people don’t keep running from pillar to post to their complaints against cybercrime registered & also to get their money from fraudsters, if caught.

The victim may dial 1930 immediately to report the crime. Initially, primary details of the financial transaction will be asked, following which a mechanism will be initiated to rescue the stolen money to wherever it landed. Action will be taken by the police as per the crime.

The victim would be notified with an SMS including the reference number of the complaints and a link to https://www.cybercrime.gov.in/ – the website on which the victim will be required to register a complaint within 24 hours.

Notably, union home minister Amit Shah has asked to give top priority to the victims who have undergone cyber fraud and to rescue them from the hassle of running around with their complaints and waiting for months to get their stolen money back and criminals tracked.

Why & how the Helpline number will save your money?

The chances of recovering your siphoned off money is the highest in first few hours of dubious online transaction. If the victim lodges case immediately, there are high chances of tracking down the cyber criminals. Since precious time is lost in lodging complaints in police stations, the chances of lost money is also minimal.

People all over social media are spreading information about the new update of the helpline number for cyber fraud. Congress MP, Shashi Tharoor took to Twitter to inform about the new helpline number of cybercrime. “At the Standing Committee on IT’s meeting today, MEITY and MHA shared two toll-free numbers that victims of cyber crime can call to register a immediate report: 155260 and 1930. Members urged me to tweet this info to a wider audience. Do note & RT!” tweeted Tharoor.


 Different official handles of different police stations are also circulating the new helpline number. Here are some of them:

On the other hand, people are complaining that on calling the helpline number, the concerned authorities are not picking up the call. One of the users wrote, “1930 is not working. No one picks your call. I just tried calling them twice. I tried 15520 as well (which was the previous cyber crime helpline number).”

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