Bengaluru woman alleges Zomato delivery boy broke her nasal bone, shows bloody nose (Video)

New Delhi: Bengaluru-based content creator and make-up artist Hitesha Chandranee has alleged that she was assaulted by a Zomato delivery executive on March 9 after an argument over a delayed food delivery order. In the sequence of events, the woman suffered a fracture in her nasal bone.

This incident took place a day earlier, but the video came to light on Wednesday after she shared a video on social media in which she narrates the ordeal she went through.

The video has gone viral on other social media platforms.

She posted a video on Instagram and wrote, Zomato – are we really safe using ur services ??, So guys many of u did not quite get it what happened so here it is , please let me know who expects such a behaviour from the delivery person and how are we safe if this is going around us.

I need support from all u guys to get hold of zomato people and the guy who did please support me and help with this issue.

Watch here:

 

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A post shared by HITESHA | Beauty Influencer (@hiteshachandranee)

Responding to her tweet, Zomato replied, “Hey Hitesha, thank you for speaking to us, we can assure you this is not the experience our delivery universe stands for. Our local representative shall be in touch with you shortly to help you with the police investigation along with assistance on the medical care required. We can’t emphasise how sorry we are, rest assured we’ll take necessary actions to prevent such incidents from happening in the future.”

Hey Hitesha, thank you for speaking to us, we can assure you this is not the experience our delivery universe stands for. Our local representative shall be in touch with you shortly to help you with the police investigation(1/n)

— zomato care (@zomatocare) March 10, 2021