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- Published: January 14, 2024 11:36
New Delhi: A passenger lost his cool when he was made to wait for seven hours due to which he missed his international flight. The man shared his ordeal through a post where he slammed the airline and called it the worst flight experience of his life. The passenger also blamed the airline staff being disrespectful and non-cooperative as they didn’t allow him to cancel his ticket and book a fresh ticket so that he will be able to catch his international flight which he eventually missed. He accused the airline staff of misbehaving and rude. He said that the airline has zero respect for passengers time and money calling their tagline as bizzare and false advertising. Indigo’s tagline is ‘Always on time’.
I had the worst flight experience of my life last night, with Indigo.
My 10PM Calcutta—Bangalore flight left at 4:41AM, after 6 delays totaling 7hrs. I missed an international flight.
“Always on-time” is false advertising from @IndiGo6E.
I’d avoid flying them again.
🧵
1/6 pic.twitter.com/PTljwo4sxx
— Deedy (@debarghya_das) January 13, 2024
What’s worse?
Indigo employees told us “Sir, this delay is just regulation procedure.” And no, these weren’t fog delays.
A young man lectures me “First time flying intl? You should keep at least TWELVE hours between flights”
Lousy and disrepectful from some bad apples.
4/6
— Deedy (@debarghya_das) January 13, 2024
Airlines response to the passenger
The airline then issued an apology note which reads that the airline had issued him a refund for his flight from Kolkata to Bengaluru and the airline regret the inconvenience.
Netizens react
As soon as the post was shared on social media, netizens were quick to respond and share their reactions ..
And we still think that #indigo has no monopoly in airlines!!
PS- It’s nothing but shameful, that we have to be instructed to use dustbins for trash. What’s worse is even after the instruction, there’s littering. 😢#nifty #Indigo #SwachhBharat #trading #investing… pic.twitter.com/RhZ3eQr584
— CA Neha Niharika (@CANehaNiharika) January 10, 2024
#indigo #delhiindigo #IndigoDisk
Flight no – 6E675 still im at delhi airport never book indigo if you want to go to your destination on time . Thankyou pic.twitter.com/EVwGsUygdv— manish upadhyay (@manish_manish99) January 14, 2024
If we come 5 min late what u people do close the door @IndiGo6E @indigo same way u people wasted are day what is ur reply for this #Indigo @IndiGo6E @indigo pic.twitter.com/JBb0EmiN5F
— mohit kacholiya (@srk_mohit) January 14, 2024