New Delhi: Bollywood actress Radhika Apte on Saturday took to her Instagram handle to report about the gross mismanagement at the Mumbai airport and also about ‘clueless staff’ in the face of some crisis. She informed that she got stuck inside the aerobridge at Mumbai airport on Saturday morning and had a stressful time as airline passenger.
Apte said that she and hundreds of other flyers were ‘locked’ inside the aerobridge for more than an hour, without any prior intimation or information about their alleged flight delay.
“Today morning I had an flight at 8:30. It’s 10:50 now and the flight has still not boarded. BUT the flight said we were boarding and put all the passengers in the aerobridge and LOCKED IT!” she wrote in her post.
Sharing photos & video of the ‘pitiable’ conditions for those flyers stuck inside the aerobridge, she said that all the flyers were stuck inside without water & loo. She also called out the ‘crude’ behavior of airport staff for not allowing the elderly & children to have access to basic facilities.
“The passengers with small babies, elderly people have been locked in for over an hour. The security won’t open the doors. The staff has ABSOLUTELY NO CLUE! Apparently their crew hasn’t boarded.” She further wrote.
In the video shared by actress, the passengers could be seen questioning the airport staff but without any answer in sight.
“I managed to escaped briefly to speak to the very stupid staff woman outside who kept saying there is no issue and no delay 🙂 now I’m locked inside 😃 AND they just told us that we will be here till minimum 12pm 🥰 all locked in. No water no loo. Thanks for the fun ride!!” she added, sarcastically.
The airport authorities and the airlines are yet to issue an official statement.
