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SBI denies entry to customer for wearing shorts, was told to ‘maintain decency’

Meanwhile SBI took notice of the complaint and responded, “We request you to share the branch code/ name where you faced this issue. We will look into this”.

New Delhi: A customer was recently denied entry at a branch of State Bank Of India (SBI) for wearing shorts, as his outfit was not ‘decent’ enough for the bank.

The man has been identified as Ashish, hailing from Kolkata, took to Twitter on November 16 asking SBI if there is some sort of an official policy on what a customer can wear and cannot wear.

“Hey @TheOfficialSBI went to one of your branch today wearing shorts, was told that I need to come back wearing full pants as the branch expects customers to “maintain decency. Is there some sort of an official policy on what a customer can wear and cannot wear?”, he tweeted.

Soon, several other users started to reply to his tweet with similar incidents they’ve faced in their respective banks.

Meanwhile SBI took notice of the complaint and responded , “We understand and respect your concern. Let us take an opportunity to clarify that there is no policy or prescribed dress code for our customers. They can dress up as per their choice and may consider the locally acceptable norms/tradition/culture for a public place like bank branch. We request you to share the branch code/ name where you faced this issue. We will look into this”.