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- Published: November 21, 2021 16:25
New Delhi: A customer was recently denied entry at a branch of State Bank Of India (SBI) for wearing shorts, as his outfit was not ‘decent’ enough for the bank.
The man has been identified as Ashish, hailing from Kolkata, took to Twitter on November 16 asking SBI if there is some sort of an official policy on what a customer can wear and cannot wear.
“Hey @TheOfficialSBI went to one of your branch today wearing shorts, was told that I need to come back wearing full pants as the branch expects customers to “maintain decency. Is there some sort of an official policy on what a customer can wear and cannot wear?”, he tweeted.
Hey @TheOfficialSBI went to one of your branch today wearing shorts, was told that I need to come back wearing full pants as the branch expects customers to “maintain decency”
Is there some sort of an official policy on what a customer can wear and cannot wear?
— Ashish (@ajzone008) November 16, 2021
Soon, several other users started to reply to his tweet with similar incidents they’ve faced in their respective banks.
Hey, I’m cyclist too and i face the same situation in central bank of india.i wear burmuda and they said ‘its not america ,you should wear pent.they don’t even giving me entry in thr bank.
— Ravi patil (@PATILRavi9) November 17, 2021
Meanwhile SBI took notice of the complaint and responded , “We understand and respect your concern. Let us take an opportunity to clarify that there is no policy or prescribed dress code for our customers. They can dress up as per their choice and may consider the locally acceptable norms/tradition/culture for a public place like bank branch. We request you to share the branch code/ name where you faced this issue. We will look into this”.
We understand and respect your concern. Let us take an opportunity to clarify that there is no policy or prescribed dress code for our customers. They can dress up as per their choice and may consider the locally acceptable norms/tradition/culture for a public place like (1/2)
— State Bank of India (@TheOfficialSBI) November 18, 2021